Playing Within Your Limits

Deposit limits, session reminders and self-exclusion are set from your account, and free Australian help is open around the clock.

Royal Reels Casino and Responsible Gambling

Warning Signs That Play Has Stopped Being Fun

Gambling becomes a problem when it starts to damage your finances, your relationships or your mood, and the signs are usually visible well before the damage is. You may find yourself depositing more than you planned, raising stakes to feel the same excitement, or chasing a loss with one more deposit. You may borrow money to play, hide your activity from family, or think about pokies when you should be working or sleeping. Irritability when you try to stop, playing to escape stress or low mood, and neglecting bills or commitments are further warning signs. If two or more of these sound familiar, take a break today and talk to someone you trust.

What Happens When Someone Under 18 Tries to Play

Gambling is restricted to adults aged 18 and over everywhere in Australia, and we apply the same age of 18 for all players with no variation between states. You confirm your age with a tick box when you register, and we verify your identity with an Australian driver’s licence, passport or Medicare card before your first withdrawal is processed. An account found to belong to a person under 18 is closed and the case is reviewed under our terms.

Parents and carers can add protection at device level. Screen Time on iPhone and iPad and Google Family Link on Android can block gambling sites and cap app and browser use. Keep account passwords and payment details away from children, and never leave a signed-in session open on a shared device.

Setting a Budget Before You Deposit

Treat pokies and live tables as paid entertainment, comparable to a night out, and never as a way to earn income or repay debt. Decide the amount you can afford to lose from money left after rent, bills and savings, decide how long you will play, and keep to both. Do not play when you are tired, upset or affected by alcohol. A bonus is not a reason to deposit more than planned: the Welcome Offer of 100% up to $500 and the $10 Welcome Bonus both carry a 40x wagering requirement, and 18+ applies to every offer.

Using Limits, Time-Outs and Self-Exclusion

We give you tools in your account settings to control spending and time, and you can use them at any point without giving a reason.

ToolWhat it doesWhen a change takes effect
Deposit limitCaps deposits per day, week or monthA lower limit applies immediately, a higher one only after a cooling-off period
Session duration reminderPrompts you once you have played for the length you choseA shorter interval applies immediately, a longer one after a cooling-off period
Self-exclusionBlocks the account from a short break through to permanent closureApplies once you confirm it

Tightening a limit always happens straight away, while loosening one is delayed on purpose so that a bad hour cannot undo a good decision. BetStop, the National Self-Exclusion Register, covers Australian licensed operators only and cannot exclude you from Royal Reels, so if you want to stop playing here, use our own self-exclusion or ask live chat to set it up.

Where to Get Help Right Now

Free, confidential support is available in Australia at any hour. Gambling Help Online offers counselling and chat around the clock on 1800 858 858. BetStop is the Australian Government national register for excluding yourself from licensed Australian betting services. If you feel overwhelmed or unsafe, Lifeline provides 24-hour crisis support on 13 11 14.